FAQ's

HOW DO I GET THE CORRECT MEASUREMENT FOR MY RING?
In oder to ensure that you get the perfect fit, we custom design each ring for your exact measurements. Each ring is designed by our master jewellers'.
HOW CAN I GET MY JEWELLERY DELIVERED?
Due to the high price-point of our jewellery, each piece is shipped via DPD at a time chosen by you (as this is the most reputable courier). Alternaitely, you can pick up your pieces direct from our Mayfair store.
WHAT QUALITY MATERIALS DO YOU USE?
Here at OPULENCE we use only the finest grade materials, straight from our South African mine. Each stone is individually inspected to ensure that it meets the highest standard of quality.
WHAT HAPPENS IF MY JEWELLERY NEEDS REPAIRING?
Each piece comes with an extended five year warranty. If during this time you experiance any non accidental damage, then our team will happily assist you. If your piece is either out of warranty, or damaged accidentally then our master jewellers' will still be able to assist you for a fee.
WHEN WAS OPULENCE JEWELLERY CREATED?
OPULENCE jewellery stems back over a century to 1920! It was founded by world-renowned jeweller Timothee Smilliard, with the intent of providing women with some much needed glamour during the Great War.
CAN I GET A PIECE MADE BESPOKE?
Of course, just pop into our Mayfair office or send us a message and we will work with you to create the bespoke piece that you have in mind.

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